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What is My Mail Box and what does it do for me?

My Mail Box is a virtual mail box ONLY and not a personal pop3 a/c like Hotmail or Yahoo. We DO NOT OFFER FREE WEB MAIL SERVICE. All mail from members will come directly to this mailbox and a notification will be emailed to your primary email id informing you of awaiting mail in your virtual mailbox.

How do I login to My Mail Box?

• Login using your Email /Unique Id & password.

• Click on the "Mail Box" link available in the left panel of your screen under the heading 'At Your Service'

• All mail new is well as old will be displayed.

How do I read a message received?

• Login using your Email /Unique Id & password.

• Click on the "Mail Box" link available in the left panel of your screen under the heading 'At Your Service'

• All mail new as well as old will be displayed.

• Click on the "View" link to view message.

How do I reply to a message received from an Ex-colleague?

•  Login using your Email /Unique Id & password.

• Click on the "Mail Box" link available in the left panel of your screen under the heading 'At Your Service'

• All mail new as well as old will be displayed.

• Click on the "View" link to view message.

• The members’s message will be displayed.

• Click on the "Reply" button below the message

• Respond to the message in the text area provided

• Click on the "Send" button on the top right hand side of the message box

How do I delete a message received from an Ex-colleague?

Option 1 – deleting single messages :

• Login using your Email /Unique Id & password.

• Click on the "Mail Box" link available in the left panel of your screen under the heading 'At Your Service'

• All mail new as well as old will be displayed

• Tick the box alongside the message you wish to delete.

• Click on the "Delete" button on the top Inbox Message box.

Option 2 – deleting multiple messages :

• Login using your Email /Unique Id & password.

• Click on the "Mail Box" link available in the left panel of your screen under the heading 'At Your Service'

• All mail new as well as old will be displayed

• Tick the box alongside the messages you wish to delete.

• Click on the "Delete" button on the top Inbox Message box.

What is Delete and send a copy to me and how do I use it?

• You can delete messages from your Virtual Mail Box and have it sent to your primary email id.

• To delete & send a copy to your primary email id, Login using your Email & password.

• Click on the "Mailbox" link

• All mail new as well as old will be displayed

• Tick the box alongside the messages you wish to delete and sent to your primary email id

• Tick the box "Delete and send copy to me"

• Click on the "Delete" button

I’m unable to access "My Mailbox" – why?

• You have not confirmed your membership when you initially registered without which you will not be able to access your mailbox.

• To retrieve your confirmation key – click on the "My Page" tab of the navigation bar and subsequently click on the link "Confirmation" in the yellow band.

• A confirmation key will be emailed to you. Upon complying with the instructions mentioned in this email – you will be able to access your mailbox.

• However, if you are a CONFIRMED MEMBER, kindly refresh the screen by either clicking on the "REFRESH" button of your browser or press the Control+F5 keys together to refresh your screen.

Whilst surfing through I get logged out – why is this so and what should I do?

• If you are behind a firewall or on a proxy server and if the connection trips you will be logged out for which you will have to login again.

• If you are not behind a firewall or on a proxy server and you get logged out – Kindly refresh the screen by either clicking on the "REFRESH" button of your browser or press the Control+F5 keys together to refresh your screen

I cannot login using my valid email / unique id & password – why is this so?

It could be for one of the following reasons :

• Your are entering your password in LOWERCASE alphabets when you have actually registered a password using UPPERCASE. In which case when keying in your password please switch ON the ALL CAPS lock of your keyboard and enter it.

• Your are entering your password in UPPERCASE alphabets when you have actually registered a password using LOWERCASE. In which case when keying in your password please switch OFF the ALL CAPS lock of your keyboard and enter it.

• You may have misspelt your login id – kindly check and retry again.

How can I contact all members at one go with a single email?

• Sorry, the option of sending a group mail to all your ex-colleagues is not available

• However, you can try adding them to your buddy list and depending upon their confirmations, you can then group email them.

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If you were unable to find help from the above, then Contact Us with your query.