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Ask & you shall receive! Help is at hand and only a click away - so get started by clicking on the help links below to quickly find your answer and continue.

What is My Mail Box and what does it do for me?

My Mail Box is a virtual mail box ONLY and not a personal pop3 a/c like Hotmail or Yahoo. We DO NOT OFFER FREE WEB MAIL SERVICE. All mail from members will come directly to this mailbox and a notification will be emailed to your primary email id informing you of awaiting mail in your virtual mailbox.

How do I login to My Mail Box?

  • Login using your Email /Unique Id & password.

  • Click on the "Mail Box" link available in the left panel of your screen under the heading 'At Your Service'

  • All mail new is well as old will be displayed.

How do I read a message received?

  • Login using your Email /Unique Id & password.

  • Click on the "Mail Box" link available in the left panel of your screen under the heading 'At Your Service'

  • All mail new as well as old will be displayed.

  • Click on the "View" link to view message.

How do I reply to a message received from an Ex-colleague?

  •  Login using your Email /Unique Id & password.

  • Click on the "Mail Box" link available in the left panel of your screen under the heading 'At Your Service'

  • All mail new as well as old will be displayed.

  • Click on the "View" link to view message.

  • The members’s message will be displayed.

  • Click on the "Reply" button below the message

  • Respond to the message in the text area provided

  • Click on the "Send" button on the top right hand side of the message box

How do I delete a message received from an Ex-colleague?

Option 1 – deleting single messages :

  • Login using your Email /Unique Id & password.

  • Click on the "Mail Box" link available in the left panel of your screen under the heading 'At Your Service'

  • All mail new as well as old will be displayed

  • Tick the box alongside the message you wish to delete.

  • Click on the "Delete" button on the top Inbox Message box.

Option 2 – deleting multiple messages :

  • Login using your Email /Unique Id & password.

  • Click on the "Mail Box" link available in the left panel of your screen under the heading 'At Your Service'

  • All mail new as well as old will be displayed

  • Tick the box alongside the messages you wish to delete.

  • Click on the "Delete" button on the top Inbox Message box.

What is Delete and send a copy to me and how do I use it?

  • You can delete messages from your Virtual Mail Box and have it sent to your primary email id.

  • To delete & send a copy to your primary email id, Login using your Email & password.

  • Click on the "Mailbox" link

  • All mail new as well as old will be displayed

  • Tick the box alongside the messages you wish to delete and sent to your primary email id

  • Tick the box "Delete and send copy to me"

  • Click on the "Delete" button

I’m unable to access "My Mailbox" – why?

  • You have not confirmed your membership when you initially registered without which you will not be able to access your mailbox.

  • To retrieve your confirmation key – click on the "My Page" tab of the navigation bar and subsequently click on the link "Confirmation" in the yellow band.

  • A confirmation key will be emailed to you. Upon complying with the instructions mentioned in this email – you will be able to access your mailbox.

  • However, if you are a CONFIRMED MEMBER, kindly refresh the screen by either clicking on the "REFRESH" button of your browser or press the Control+F5 keys together to refresh your screen.

Whilst surfing through I get logged out – why is this so and what should I do?

  • If you are behind a firewall or on a proxy server and if the connection trips you will be logged out for which you will have to login again.

  • If you are not behind a firewall or on a proxy server and you get logged out – Kindly refresh the screen by either clicking on the "REFRESH" button of your browser or press the Control+F5 keys together to refresh your screen

I cannot login using my valid email / unique id & password – why is this so?

It could be for one of the following reasons :

  • Your are entering your password in LOWERCASE alphabets when you have actually registered a password using UPPERCASE. In which case when keying in your password please switch ON the ALL CAPS lock of your keyboard and enter it.

  • Your are entering your password in UPPERCASE alphabets when you have actually registered a password using LOWERCASE. In which case when keying in your password please switch OFF the ALL CAPS lock of your keyboard and enter it.

  • You may have misspelt your login id – kindly check and retry again.

How can I contact all members at one go with a single email?

  • Sorry, the option of sending a group mail to all your ex-colleagues is not available

  • However, you can try adding them to your buddy list and depending upon their confirmations, you can then group email them.

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If you were unable to find help from the above, then Contact Us with your query.

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